FAQs
Everything You Need to Know About MSR
Whether you're using My Simple Report for the first time or simply want to learn more about our platform, we've answered the questions patients and healthcare professionals ask most often. If you can't find what you're looking for, our team is always happy to help.
General Questions
My Simple Report is an AI-powered platform that helps simplify complex medical reports into clear, easy-to-understand summaries. MSR helps patients better understand their health information while keeping their original medical reports organized and secure.
Simply upload your medical report, and MSR analyzes the information using AI. It identifies important findings, explains medical terminology, and generates an easy-to-understand summary while preserving the original medical context.
No. MSR is designed to help you better understand your medical reports. It does not diagnose medical conditions, prescribe treatments, or replace professional medical advice. Always discuss your health concerns with a qualified healthcare provider.
Medical Reports
MSR supports many common healthcare documents, including:
- Blood Test Reports
- Lab & Diagnostic Reports
- MRI Reports
- CT Scan Reports
- X-Ray Reports
- Pathology Reports
- Medical Summaries
- Doctor Notes
Support for additional report types may be added over time.
Yes. You can upload PDF files, scanned documents, and clear images of your medical reports.
Yes. MSR simplifies complex medical terminology into easier-to-understand language, helping you better understand your report before speaking with your healthcare provider.
AI & Report Analysis
MSR uses AI to identify important medical information, laboratory values, medical terminology, and key findings. It organizes this information into a structured summary that is easier to review and understand.
Most reports are processed within moments. Processing time may vary depending on the size and complexity of the uploaded document.
No. Your original medical report remains unchanged. MSR only generates a simplified explanation to help improve understanding.
Security & Privacy
Yes. Protecting your health information is a priority. Uploaded reports are securely processed and stored using security measures designed to help safeguard your data.
Only you and the people you choose to share your reports with. MSR does not share your information without your permission.
Yes. You can manage your uploaded reports and remove them from your account according to our data management policies.
Account & Features
Yes. MSR allows you to securely organize your medical reports, making it easier to access previous records whenever you need them.
Yes. MSR includes family health management features that help you organize medical reports for multiple family members within one account.
Yes. You can securely share your reports or summaries with healthcare providers whenever needed.
Yes. MSR offers secure QR sharing features that make it easier to provide healthcare professionals with access to your medical information when appropriate.
Using MSR
No. MSR is designed for everyone. Whether you're reviewing your first lab report or managing long-term health records, the platform helps make medical information easier to understand.
Yes. MSR is designed to provide a smooth experience across supported desktop, tablet, and mobile devices.
Available storage and upload limits may vary depending on your plan. Please refer to your account details or pricing information for the latest limits.
Still Have Questions?
If you couldn't find the answer you were looking for, our team is here to help. Contact us and we'll be happy to answer your questions about My Simple Report.